Free for a favour.
Priced for a fleet.
Start with the free version and pay nothing, ever, for the sessions somebody accepts in front of you. Move up when you need machines to answer while nobody is there.
Yearly billing is 2 months free on every paid plan.
Free
For personal, ad-hoc remote support.
Free
No account, no card, no expiry.
- 3 users
- 3 managed devices
- 1 concurrent session
- 7 days of session history
- Community support
Pro
For professionals who support machines every day.
per seat · 3 users
- 3 users per seat
- 25 managed devices per seat
- 5 concurrent sessions per seat
- 20% off every seat from the 3rd
- 90 days of session history
- Unattended access
- Device groups and an address book
- Session policies
Business
For teams that share devices and need control over who reaches what.
per seat · 25 users
- 25 users per seat
- 250 managed devices per seat
- 50 concurrent sessions per seat
- 20% off every seat from the 3rd
- 365 days of session history
- Unattended access
- Device groups and an address book
- Roles and granular permissions
Enterprise
For organizations with compliance, scale and branding requirements.
Let’s talk
Priced to your estate, with a named contact.
- Unlimited users
- Unlimited managed devices
- Unlimited concurrent sessions
- 1,095 days of session history
- Unattended access
- Device groups and an address book
- Roles and granular permissions
- Access control per device and group
Prices are per seat, in US dollars, exclusive of any taxes that apply where you are. Each seat adds the users, devices and concurrent sessions shown, and every seat from the third is 20% off. Payments are processed by SafePay.
Compare every plan
A cross means the feature is not part of that plan — not that it is limited.
| Feature | FreeFree | Pro$9.99/mo | Business$39.90/mo | EnterpriseContact sales |
|---|---|---|---|---|
| Scale | ||||
| Users per seat | 3 | 3 | 25 | Unlimited |
| Managed devices per seat | 3 | 25 | 250 | Unlimited |
| Concurrent sessions per seat | 1 | 5 | 50 | Unlimited |
| Concurrent sessions per person (default) | 1 | 3 | 10 | 25 |
| Device groups | 0 | 10 | 50 | Unlimited |
| User groups | 0 | 3 | 25 | Unlimited |
| Session history (days) | 7 | 90 | 365 | 1,095 |
| In the session | ||||
| File transfer | ||||
| Unattended access | ||||
| Wake on LAN | ||||
| Device commands | ||||
| Session recording | ||||
| Management | ||||
| Device groups | ||||
| User groups | ||||
| Roles and permissions | ||||
| Access control | ||||
| Session policies | ||||
| Audit log | ||||
| Organization | ||||
| Multi-factor authentication | ||||
| API access | ||||
| Single sign-on | ||||
| Custom branding | ||||
| Support | Community | Priority | Dedicated | |
Questions people actually ask
Yes, and it needs no account. Install it, read the ten-digit address, and ask someone to let you in. Free sessions are attended — somebody has to be at the other machine to accept — and they are capped at about 30 frames a second when they travel over one of our own relays. A free session that goes directly between the two machines is not throttled at all.
Still not sure which plan fits?
Ask us — we will tell you honestly